The Custom Direct Window
Manufactured in Hamilton ON, Custom Direct Windows LTD. Offers windows built with the NovaTHERM 80/70 high performance glazing system which are amongst the most efficient windows on the market. We offer both dual and triple glazing systems. Our windows are backed up by a life time warranty.
Get a Free Quote
Contact us to schedule your free in-home consultation!
Hamilton's Best Window Company
We build our windows for a special customer… you!
As manufacturer and installer, we offer our customers first-rate design in the most energy efficient windows and doors on the market. We locally manufacture with over 16 years of industry knowledge and experience to offer custom, quality and expertise at a lower price. Proud of our product and reputation, we stand behind all of our products with a Performance Warranty. Beauty, lasting quality and value for your investment.
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Casement Windows
Casement windows swing outward, providing clear views and excellent ventilation. They are available in both colonial and contemporary styles, with frame depth options of 4 5/8 or 3 1/4.
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Single Hung Windows
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Double Hung Windows
Custom Direct Windows Ltd. offers double hung windows with two sliding panels that tilt in for easy cleaning, enhancing your home’s depth and character. Designed for both style and convenience, they provide excellent ventilation.
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Awning Windows
Awning windows, hinged at the top and opening from the bottom, enhance ventilation and light. They are used in bathrooms, kitchens or basements.
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Horizontal Sliding Windows
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Bay and Bow Windows
Bay and bow windows enhance curb appeal, add value, and create the illusion of more space while offering stunning outdoor views.
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Fixed and Shape Windows
Custom Direct supplies premium custom PVC shape windows, offering unique designs like triangles and arches. Used alone or with other windows, they boost curb appeal and home character.
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Combination Windows
Windows Colour Line
New Product Development
Hybrid line now available!
We are constantly improving our window systems to give them added value for our customers. This allows manufacturers to remain at the forefront and dominate their respective markets.
Hybrid windows combine the best of both worlds featuring a durable aluminum exterior and a low-maintenance PVC interior. This innovative design offers exceptional strength, energy efficiency, and longevity, making it a top choice for homes and renovations.
Best Value for replacement windows and doors in the Greater Toronto and Hamilton Area.
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Weather Resistant
Our windows are built with the Infinit-e Plus High Performance Glazing System which means they are among the most efficient dual-pane windows on the market.
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Direct Sales and Installation
From window and door manufacturing to installation, repairs, or replacements, we’re here to make your experience as stress free as possible.
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Exceptional Quality
We build windows designed for our harsh Canadian climate – our windows keep the heat in the Winter and help your home stay cool in the Summer.
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Affordable, Custom Windows
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Large Selection of Exterior Doors
We offer a huge selection of exterior doors to suit the style of your home while providing superior levels of durability.
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Locally Manufactured in Canada
Cut out the middle man and save! Our windows are manufactured locally in Hamilton, Ontario to suit your home or business’s unique needs – affordably and fast.
Why Choose Custom Direct?
Fast Turnaround
Exceptional Quality
With over 45 years of combined industry knowledge and expertise, we offer products that exceed industry expectations.
High Performance Glass
We use maintenence free Duratron Vinyl and Thermal Protection Low E glass for maximum energy efficiency.
Energy Star Certified
Glass to keep you warm all winter
The NovaTHERM product line is specifically designed to limit heat loss. Some of these insulated glass units are compliant with the Energy Star zone 1, 2 and 3 requirements, and provide very high energy efficiency. Thanks to NovaTHERM, you can enjoy the highest levels of interior comfort, even during the coldest days.
NovaTHERM, a sensible choice for your well-being, heating savings and the environment!
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Google Reviews
AKHIL SHARMA2025-02-11 My experience with Custom Direct Window was fantastic. The process was easy, fast, and handled with professionalism. Larry McDonald was incredibly helpful—he took the time to understand exactly what I wanted and made sure everything was done right. The windows are excellent, and the installation was seamless. I highly recommend this company and Larry for their great service! Rachael Baer2025-02-10 Great service, very professional. They got my new windows installed on time and they look great! PREMDAT SEELOCHAN2025-02-10 I had a great experience with Custom Direct Window. The service was professional, quick, and hassle-free. Larry McDonald was especially helpful—he took the time to understand what I needed and made sure everything turned out perfect. The windows are top quality, and the installation was smooth. I highly recommend this company and Larry for their excellent service! Mahdieh Tayefeh2025-02-10 Larry did a fantastic job with installing my windows. He was very professional and swift with the whole process. The amount of dedication and professionalism he puts in the work and at such affordable prices are unbelievable. I highly recommend Larry for installation and servicing!!! Sophia M2025-02-10 I had such an amazing experience. I recommend custom direct windows to all of my friends and family. Larry was very patient with me and helped me through the entire process. Great customer service and great price! Golam Shahriar2025-02-10 We had an amazing experience with them for our window installation. From start to finish, everything was smooth, professional and affordable. A special shoutout to Larry, who was incredibly knowledgeable and attentive. He took the time to explain all our options, answer our questions, and ensure that we got the best service possible. His professionalism and friendly attitude made the process stress-free. I highly recommend them!! Kamran Siddiqui2025-02-10 I was looking for windows! My friend reffered Lary and I am glad that got my windons fixed by them ! Great professionals. Recommended for your Windows ! somya Gupta2025-02-10 I had an amazing experience with Custom Direct Window! From start to finish, the service was professional, efficient, and top-notch. A special shoutout to Larry McDonald—his expertise, patience, and attention to detail made the entire process seamless. He went above and beyond to ensure I got exactly what I needed, and the results exceeded my expectations. The quality of the windows is outstanding, and the installation was flawless. Highly recommend this company and Larry for anyone looking for exceptional service! Gail MacDonald2025-01-23 We purchased replacement windows and a front door for our house and custom windows for an addition. The prices were fantastic. From the measuring/quote to the completion of the install everything ran seamlessly. The installers were friendly and completed the job in a timely matter and cleaned up before they left. Darylleigh was very helpful and knowledgeable. We are very happy with our windows and door. We have recommended Custom Direct Windows to our family and friends. Desiree Robitaille2025-01-23 Great experience, great staff, and overall beautiful job well done at my home! Thank you custom direct, I'll refer all of my friends and family to you!
Get a free Quote.
Schedule your FREE in-home consultation and receive a detailed estimate right away. No waiting, no pressure.
905-643-0606
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